Reference

harumslot Privacy Policy Made Clear

harumslot Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
harumslot harumslot Privacy Policy Made Clear
CONTACT ROUTES

Get Policy Help Beside Your Account

A clear contact route helps when you need an answer about the Privacy Policy rather than a general account reply. Start from the support path connected to your logged-in account, especially when a DANA receipt, QRIS reference or phone verification record needs to be matched. Include the account detail requested on the page, but never send a password or one-time code. We use the submitted context to locate the relevant record and respond about your privacy request.

Team online

Account privacy request

Use the support route beside your account area to ask what personal data we hold, why it is used, or which record relates to your login. We may ask for account details that help us confirm your identity before discussing private information.

Wallet record question

For a DANA, OVO, GoPay or QRIS query, include the payment reference shown in your account rather than sharing wallet credentials. This lets us trace the relevant status without asking you to expose a password, PIN or one-time code.

Correction or removal

If your name, phone detail or another eligible record needs correction, state the requested change through our account support path. We check the request against your account before changing data, and we explain when a record must remain for a stated purpose.

DATA PRACTICE

See How We Handle Policy Requests

Privacy choices work best when the process is visible from the same account path you already use.

Account data

We may hold the phone number, verification result and sign-in history connected with your account. These details help us confirm that a privacy request comes from the right account and help us investigate access activity you do not recognise.

Payment references

A DANA, OVO, GoPay or QRIS reference can remain connected to an account record so we can match a receipt, resolve a status question and identify the transaction you mean. We do not need your wallet PIN for that matching step.

Cookies and devices

Cookies can keep your session available while you move from the account page to policy support. Device and browser signals may help us spot unusual access. You can adjust cookie behaviour through your browser, although some account steps may then work differently.

Account security

Phone verification is an account step before access, and we may compare sign-in details with the account record when handling a privacy request. Keep your password and one-time code private; our support path does not require you to disclose either.

Retention timing

We keep records for the period needed for the purpose described in the Privacy Policy, including account administration, payment reconciliation or a dispute. When that purpose ends and no legal need remains, the record can be removed or de-identified.

Request handling

You can ask for access, correction or removal through the support route linked to your account. We may request a verification detail, explain any restriction, and tell you how the request was handled without exposing another account's data.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the questions you are most likely to ask before opening or using a harumslot account in Indonesia. We explain the data connected with login, phone verification, cookies and local wallet records in plain terms. If your situation needs an account-specific check, use the support route linked to your account and include only the details requested there. Access and eligibility depend on local law.

The harumslot Privacy Policy covers account details, phone verification, sign-in activity, device signals, cookies and payment references. It explains why we use each category, how we protect access to the account record, how retention works and how you can request access or a correction.

We use your phone number for the account path and phone verification before access. It helps us connect a privacy request to the correct account and investigate unusual sign-in activity. We do not need your password or one-time code when you contact us.

Yes. The Privacy Policy covers references created when your account uses DANA, OVO, GoPay or QRIS, as well as bank transfer and virtual account records. We use those references to match receipts and status checks, not to request your wallet PIN.

Open the support route linked to your logged-in account and ask for an access request under the Privacy Policy. Include the account detail requested on that page so we can verify the request. We then explain which eligible records can be provided and why.

You can request a correction through the account support path. Tell us which detail is wrong and what it should say, without sending a password or one-time code. We compare the request with your account record and explain any data that cannot be changed.

Cookies can keep a sign-in session active while you move between the account page and Privacy Policy support. Browser settings let you change cookie behaviour. If you block necessary cookies, some login, verification or request steps may not work as intended.

We retain payment references for the period needed to reconcile a DANA, OVO, GoPay, QRIS, bank transfer or virtual account record and handle related account questions. When the stated purpose ends and no legal need remains, we can remove or de-identify it.